Data Deletion Policy for CompareMacros.com
Effective Date: April 27, 2025
1. Purpose
This Data Deletion Policy outlines how users with an account on CompareMacros.com ("Site", "we", "us", or "our"), created via any method (including Email, Google Login, Facebook Login), can request the deletion of their personal data associated with their account. This policy is intended to satisfy platform requirements including Facebook Login and Google Sign-In data deletion guidelines.
2. How to Request Data Deletion
You can request the deletion of your account and associated personal data through one of the following methods:
- By Email: Send an email from the email address associated with your CompareMacros.com account to hello[at]comparemacros[dot]com with the subject line "Data Deletion Request".
3. Information Required for Deletion Request
If requesting via email, please provide the email address associated with your CompareMacros.com account to help us locate your data. We may need to perform reasonable identity verification steps (which might involve confirming via your login method) before processing the deletion.
4. Process and Timeline
- Acknowledgement: We aim to acknowledge email requests within 7 business days.
- Verification: We will verify your identity as needed.
- Deletion: Upon verification, we will initiate the deletion process for your personal data from our active systems within a reasonable timeframe, typically within 30 days, unless a longer retention period is required by law.
- Confirmation: We will notify you (usually via email) once the deletion is substantially complete.
5. What Data is Deleted
Upon fulfilling a valid deletion request, we will delete or irreversibly anonymize the following personal data linked to your account:
- Account Login Credentials (ex: email address, social media IDs stored, password hashes)
- Profile Information (ex: username, uploaded profile picture, saved preferences like nutrition, notifications, newsletter status)
- Saved User Data (ex: favorited products, created tier lists, saved prices, product ratings)
- User-Generated Content (ex: reviews): Deleted or retained in anonymized form (ex: disassociated from your account) where feasible
6. What Data May Be Retained
Certain data may not be deleted or may be retained in a different form:
- Anonymized Usage/Analytics Data: Data collected by Google Analytics/Tags that is aggregated or anonymized and not directly linked to your deleted account cannot typically be removed retroactively.
- Feedback/Bug Reports: Submissions via external forms (like Google Forms) or email exist separately and may be retained, potentially anonymized if they contained PII.
- Legal Obligations/Business Needs: Information required for legal compliance, dispute resolution, enforcing agreements, security, or fraud prevention may be retained as necessary.
- Backup Systems: Data may persist in secure backup archives for a limited period according to our backup cycle, isolated from further processing until deleted.
7. Contact Us
For questions about this Data Deletion Policy:
- Email: hello[at]comparemacros[dot]com